VLR-03 · Custom CRM development
ACRMthatworksthe way you do.
Not another subscription your team ignores. A system built around your actual pipeline, in your words, connected to your tools, and owned by you outright.
50+
Projects shipped
5.0
Google rating
100%
Code owned by you
Fault log · Recorded on real calls
The CRM you pay for is not the system you use.
01
Staff stopped updating it months ago
The pipeline stages never matched how your jobs actually move, so updating the CRM became double handling. Now the truth lives in heads, texts and a spreadsheet on someone's desktop.
02
It speaks deals, you speak jobs
Your world is quotes, jobs, sites, participants or patients. Generic CRMs force everything into "deals" and "contacts", and the translation breaks a little more every week.
03
The bill grows every time you hire
Per-seat pricing means your software cost scales with your team, for features most of them never open. Three years of subscriptions often exceeds a build you would own.
04
Reporting means exporting to Excel
The built-in dashboards answer questions you never ask. So every Monday, someone burns an hour rebuilding the numbers that actually matter by hand.
Diagnosis free · Repair quoted fixed Book the call →
FIG. 01 · CRM
Pipeline view
FIG. 02 · CRM
Job record detail
The build
Everything a CRM should have. Nothing yours should not.
Your pipeline, exactly
Stages that mirror how work really moves through your business, in your terminology, so updating the system and doing the job are the same action.
Contacts, jobs and history
Every client, quote, job, note and document in one place, searchable in seconds, with a full timeline of who did what and when.
Xero and accounting sync
Invoices, payments and contacts flow between your CRM and Xero automatically. Nothing typed twice, nothing out of date.
Roles and permissions
Admins, staff and contractors each see exactly what they should. Pay rates and margins stay private, changes leave an audit trail.
Automations built in
Follow-ups that send themselves, quotes that chase themselves, reviews requested at the right moment. The admin that used to slip, handled.
Reports without the export
The numbers you actually run the business on, live, in plain English, delivered to your inbox or dashboard without anyone assembling them.
How it works
Scoped, quoted, shipped.
01
Step 01
Scope
A free 30-minute call, then we map your real pipeline on paper before anything gets built. You approve the scope and the fixed price.
02
Step 02
Design
You see the screens your team will use before a line of production code exists. Adjust everything while changes are cheap.
03
Step 03
Build
Progress you can click, not status reports. The system takes shape in weekly increments you review from your own browser.
04
Step 04
Launch and own
Data migrated, team trained, system live. IP transfers to you on final payment, with a 30-day defect warranty in writing.
Plays well with
Connected to the tools you keep.
“Will built us a system that actually matches how we work. The whole team uses it daily, which never happened with the last two CRMs we paid for.”
Mina Bardic
MapleCare Support · Google review
5.0 · Verified
Questions
Asked on almost
every call.
If yours is not here, it is a thirty-minute call away from answered. Free, no obligation, no pitch.
Ask it directly →01How much does a custom CRM cost?+
Every CRM is quoted individually after a free scoping call, based on how many workflows it replaces, how many user types need access, and which integrations you need. You get a fixed written quote before anything is built, and the quote is the price. Our blog covers typical Australian ranges in detail.
02How long does a custom CRM take to build?+
Most custom CRMs take 8 to 16 weeks from kickoff to launch, depending on workflows and integrations. A focused first version covering your most painful workflow can often go live faster, then grow from there.
03Can you migrate our data from spreadsheets or an existing CRM?+
Yes. Data migration from spreadsheets, HubSpot, Pipedrive and other systems is scoped into the project. Your history comes with you, cleaned up on the way in.
04Does a custom CRM integrate with Xero?+
Yes, Xero integration is one of our most common builds: invoices, payments and contacts syncing automatically so nothing is entered twice. MYOB and other accounting tools are also supported.
05Who owns the CRM when it is finished?+
You do. Full intellectual property transfers to you on final payment, stated in our public terms. No per-seat fees, no lock-in, and any developer can take over the codebase if you ever want to move on.
06What happens if we need changes after launch?+
Every build includes a 30-day defect warranty. Beyond that, changes and new features are quoted transparently before any work starts, and because you own the system, it grows exactly as your business does.
Ready for a CRM your team actually uses?
Tell us what you are trying to solve. We will scope it properly, quote it fixed, and tell you honestly if custom is not the right answer.
Free scoping call · Fixed quote within days · No obligation
Custom CRM Development Melbourne | Built for Your Workflow | Veleria
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