We're here to help you succeed

Most users are fully set up within 15 minutes. Our onboarding guides you through choosing your AI character, setting preferences, and getting started with your first modules.

Yes! All business plans include self-service tutorials. Professional plans include priority support with 24hr response. Business plans include a dedicated account manager.

We love building custom solutions. Whether you need a specific integration, custom workflow, or bespoke platform, contact our team to discuss. We've built 100+ custom projects.

Absolutely. We support CSV imports and handle data migration for free. For VelCare (NDIS), we can migrate from ShiftCare, SupportAbility, Lumary, or any CSV file.

Vera Free: community support. Vera Lite/Pro: email support with 24hr response. Business Starter: email. Professional: email + priority 24hr. Business: dedicated account manager.

Yes. All data is stored on secure, enterprise-grade infrastructure with AES-256 encryption at rest and in transit. We never sell your data. Built and supported in Melbourne.